This was last updated on December 20, 2024.

Introduction

Welcome to Center for Anxiety Sleep and Trauma’s website. Your privacy is important to us, and we are committed to protecting the personal information you share when you visit our website. This Privacy Policy explains how we collect, use, and safeguard your data.

Types of Information We Collect

We may collect the following information from website visitors:

  • Personal Information: If you voluntarily provide it, such as your name, email address, or phone number when filling out a contact form or subscribing to a newsletter.
  • Non-Personal Information: Automatically collected data, including:
    • IP address.
    • Browser type and version.
    • Device type (e.g., mobile or desktop).
    • Pages viewed and time spent on the site.
    • Cookies and other tracking technologies.

How We Collect Information

We collect information in the following ways:

  1. Voluntarily Provided Information: Through forms, newsletter subscriptions, or contact inquiries.
  2. Automated Technologies: Cookies, web beacons, and tracking pixels collect information about browsing behavior.
  3. Third-Party Services: Analytics tools like Google Analytics to understand website performance.

Purpose of Data Collection

We use the information collected to:

  • Respond to inquiries and provide requested information.
  • Improve our website’s functionality and user experience.
  • Monitor website performance and ensure site security.
  • Send newsletters or updates if you have subscribed (with your consent).

Cookies and Tracking Technologies

Our website uses cookies to:

  • Improve user experience by remembering preferences.
  • Analyze traffic and site usage with tools like Google Analytics.

You can control cookies by adjusting your browser settings or using opt-out tools provided by analytics platforms. Note that disabling cookies may impact website functionality.

Data Sharing

We respect your privacy and do not sell, rent, or trade your personal information. Data may be shared only in the following situations:

  • With trusted service providers (e.g., hosting platforms or email marketing services) under strict confidentiality agreements.
  • As required by law, such as in response to a court order or regulatory request.

We do not pass any individual’s consent to receive SMS from Center for Anxiety Sleep and Trauma (CAST) to any third party. We do not share phone numbers with third parties for the purpose of allowing those third parties to send SMS.

Data Security

We employ industry-standard security measures to protect your information, including:

  • Secure Socket Layer (SSL) encryption for data transmission.
  • Regular monitoring for potential vulnerabilities.
  • Limiting access to data only to authorized personnel.

User Rights

You have the following rights regarding your personal data:

  • Access: Request access to the data we collect about you.
  • Correction: Update inaccurate or incomplete information.
  • Deletion: Request deletion of your personal data, subject to legal obligations.
  • Opt-Out: Unsubscribe from email communications by following the link provided in our emails.

To exercise these rights, contact us using the information provided below.

Retention of Information

We retain your personal information only as long as necessary for the purposes outlined in this Privacy Policy or as required by law.

Informational Messages

You agree to receive informational messages (appointment reminders, account notifications, etc.) from the Center for Anxiety Sleep and Trauma (CAST) using our services. Message frequency varies. Message and data rates may apply. For help, reply HELP or email us at cast@itherapymail.com. You can opt-out at any time by replying STOP.

Third-Party Links

Our website may contain links to external websites. We are not responsible for the privacy practices or content of these third-party sites. Please review their privacy policies before sharing information.

Children’s Privacy

Our website is not directed at children under the age of 13, and we do not knowingly collect personal information from them.

Accessibility

We are committed to making our website accessible to all users. If you encounter accessibility barriers, please contact us for assistance.

Policy Updates

We may update this Privacy Policy periodically. Changes will be posted on this page with the updated effective date. We encourage you to review this policy regularly.

Contact Information

If you have any questions or concerns about this Privacy Policy, please contact us at:
Center for Anxiety Sleep and Trauma (CAST)
2801 B St #577 San Diego, CA 92102
619-452-2544
cast@itherapymail.com

Legal Disclaimer

This Privacy Policy is provided for informational purposes only and does not constitute a contract. By using our website, you agree to the collection and use of your information as outlined in this policy.